ServicesIII — Process Automation, Autonomous Agents and Workflows
(IDP) and Complex Data Pipelines
In sectors such as logistics, customs, insurance and finance, the thousands of documents arriving daily in every conceivable format (PDFs, scans, handwriting, complex tables) must be keyed into systems by hand — a loss of both time and money.
We go beyond traditional OCR and build intelligent document processing (IDP) pipelines on vision-language models (VLM) and LLMs. Working independently of templates, this infrastructure understands the data in bills of lading, customs declarations, invoices and policies regardless of format, validates it, converts it into structured JSON/SQL and passes it to the target software. For cases that fall below critical confidence thresholds we integrate human-in-the-loop interfaces.
A pipeline that reads documents without depending on a template and gives every output a confidence value: what is above the threshold moves on automatically, what is below reaches a person. How many documents fall on each side is measured, and the threshold is tuned over time against that data.
This service is needed when the daily volume of documents can no longer be followed by hand and the documents do not fit one template. What has to be on your side is a sample set of real documents — not cleaned up, as they arrive. Crooked scans, handwritten notes in the margin, half-legible pages are the most valuable ones; that is what the system will actually meet.
We first measure the current state on that sample: how many documents are corrected by hand today, and in which fields errors appear. Then a pipeline is built end to end for a single document type. A confidence threshold is placed on the model's output: anything below it does not pass automatically, it goes to a person — and that queue is measured. The threshold is tuned later against data, not guessed at the start.
This pipeline does not remove people from the loop, it shortens the queue: anything under the threshold always reaches a person, and we do not commit to that ratio in advance — it depends on document quality. Archiving, retention periods and disposal are out of scope; they belong to your document management. We also do not assess legal validity or verify wet signatures.